FAQ

HEALTH & SAFETY UPDATES

At SPA we like to say “the art comes first.” But our top priority is the health and safety of our patrons, artists and staff.

At this time, we anticipate self-screening, temperature checks, masks and a touchless environment (including e-tickets, credit card-only transactions and digital programs) to be in effect for the 21/22 Season. Unless otherwise noted, all programs are planned to be at full capacity, without social distancing.

We’ll continue to follow guidance from the CDC and local officials and keep you updated as we approach the season. Let’s work together to bring the arts back for good—and let’s do it safely.

Questions? Contact us at 713.227.4772 or info@spahouston.org.

Houston Clean
SPA has joined a coalition of Houston business who are committed to Health & Safety. Learn more about Houston clean here.

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YOUR SUPPORT IS KEY

SPA is the largest non-profit arts presenter the Southwest, connecting remarkable artists with audiences in our region and offering community and education programs that go far beyond the stage.

COVID-19 has been devastating for our organization. During this critical time, we ask that you give today to the Arts Forward, Relief & Response fund. Your support will help SPA weather this crisis and help us move our mission forward, with programs like the Houston Artist Commissioning Project.

Donate
19/20 SEASON PERFORMANCE CHANGES

Due to the pandemic, many shows from the 19/20 season were cancelled or postponed. If you have any questions about past performances, please contact the box office at 713.227.4772 or info@spahouston.org.

19/20 Season—Cancelled Performances
Alvin Ailey American Dance Theater | Apr 24-25, 2020
Vicki Lawrence & Mama | May 8, 2020
EMN Ensemble | May 15, 2020
Brubeck Brothers | May 16, 2020
Jane Lynch and Kate Flannery | Jun 6, 2020
Samin Nosrat | Jun 12, 2020
The SpongeBob Musical | Jun 25-28, 2020
Crime Junkie Podcast Live | Nov 21, 2020

Performances Rescheduled to the 21/22 Season
Drum Tao 2020 | New Date: April 4, 2022
A.I.M: An Untitled Love | New Date: May 6, 2022
Black Violin | May 17, 2022

SUBSCRIBER BENEFITS

Once the 21/22 Season goes on sale this spring, purchase 3 or more shows in the 21/22 season to become an SPA Subscriber. You’ll enjoy the benefits listed below and join a club of Houston’s most adventurous (and coolest) arts lovers.

First access to the best seats. 
You’ll get first access to all newly announced shows, including the 22/23 season—it will be big.   

The best seats at the best prices.   
It pays to purchase early. Buy early and you get the best season in the house before prices increase due to demand.   

Free, unlimited exchanges.
Change of plans? Just let us know by 24 hours to showtime and we’ll waive any additional exchange fees. 

It feels good.
Every ticket you purchase supports programs like the Houston Artist Commissioning Project and Collaborative Arts Project in-school residency.  

PLAN YOUR VISIT

Child Policies
Unless otherwise specified, children aged 4 may attend SPA performances. Please note that not all performances may be appropriate for younger children.

Tickets must be purchased for all children, regardless of age. This is required by the City of Houston Fire Code.

Late Seating
Late seating policy is at the discretion of the artist and may not be available. Please arrive early.

Accessibility
For accessibility information or to purchase accessibility seating, please contact the box office at 713-227-4772 for details.

Lobby/Seating Time
The venue lobby will open 60 minutes prior to the performance start time. And seating inside the theater will open 30 minutes prior to start time.

Photography/Videography
Photography and recording of any kind are strictly prohibited.

Dining in Downtown Houston
For a frequently updated list of open restaurants and businesses, please visit the Downtown Houston Dining Guide. So many great options!

PARKING

Parking
Parking is available in the Theater District Parking Garage for $12. Street parking in Downtown Houston is free after 6pm, Monday-Saturday, and free all day on Sundays. Street parking is not guaranteed. Parking rates are not controlled by SPA and are subject to change.

Accessibility
For accessibility information or to purchase accessibility seating, please contact the box office at 713-227-4772.

TICKET DONATIONS AND EXCHANGES

All tickets are non-refundable. However, we offer the following ticket donation and exchange options.

  • If you’re unable to attend a performance, you have until 24 hours prior to the start of the performance to donate your tickets for a tax donation.
  • Subscribers can exchange tickets within the same season without paying additional processing and handling fees.
  • Single-ticket buyers can exchange tickets within the same season, processing and handling fees do apply.
  • Group tickets cannot be cancelled or exchanged.

How to donate or exchange your tickets:

  • Call the Box Office at 713-227-4772, Monday-Friday, 9 am-5 pm OR email us at info@spahouston.org
  • If exchanging, please be sure to include the performance, date and time you want to exchange into.
  • For donations, an acknowledgment will be sent by mail within 14 days.

If you have any health & safety concerns around attending performances, please call the Box Office. We’re happy to discuss ticket options.